The best way to reach us is email, help@hotcaraccessories.com. We read every email and answer as soon as we can. Or call (352) 688-8160, Monday to Thursday, 10 am to 4:30 pm Eastern.
Shipping
Most orders go by US Postal Service Priority Mail, insured, with a signature on delivery; some ship by UPS. Each part’s page shows how it ships and what it costs. Outside the continental US, check out with the US shipping and we’ll invoice any difference; we pack overseas orders to keep the cost down.
Returns: love it or return it
If you’re unhappy with a part, you can return it within 30 days of the ship date, new and unused, in its original packing. Shipping costs aren’t refundable, and some parts carry a restocking fee or are special-order and can’t be returned; each part’s page says so. Call or email us first for a return authorization.
Returns go to: Hot Car Accessories, Attn: Returns, 13721 Linden Drive, Spring Hill, FL 34609.
Damaged in shipping
Tell us right away and keep the box and packing. We’ll take care of the claim and get you a replacement.